Crisis Services

To initiate services, call our 24/7 hotline:

+1 (808)245-6362

If you are in immediate danger, call 911.

No one deserves to be abused. Our Domestic Violence and Sexual Assault Services are dedicated to supporting survivors and preventing violence.

YWCA Kauaʻi provides services to people who are experiencing violence and their loved ones. Services are available to people of all ages, regardless of sex, gender, or sexual orientation.

YWCA Kauaʻi adheres to strict confidentiality standards to ensure the privacy of clients.

The Crisis Team at YWCA Kauaʻi serves as a first point of contact for survivors of sexual assault and domestic violence. Our dedicated team is available 24/7 to provide free, confidential crisis counseling, emotional support, advocacy, resources, emergency assistance, and referrals. See more information on our crisis services below.

Hotline, Web Chat, and Text Support

Our Advocates are available 24/7 to provide crisis counseling, risk assessment, information, referrals, safety planning, and support.

Crisis hotline support
Available 24/7; Call
(808)245-6362.

Web chat and text support
Available 9 am – 10 pm daily; Send a text to
(808)245-6362 or chat with us via the button below. Our web chat is confidential with end-to-end encryption.

Crisis Services Coordination

Our Crisis Services Coordinators are available 24/7 to provide crisis counseling, conduct safety planning, and help survivors of Domestic Violence and/or Sexual Assault navigate the Justice System.

Our staff can accompany you:

  • to a court hearing at the Kauaʻi County Courthouse

  • to a forensic interview at the Children’s Justice Center

  • to file a police report at the Kauaʻi Police Department

  • to obtain a reporting or non-reporting sexual assault forensic exam at the Kauaʻi Police Department

Temporary Restraining Orders (TROs)

Our TRO Advocate is available by appointment to provide the following services:

  • Complete an intake assessment to help document the history of violence and abuse

  • Evaluate what type of restraining order you may be eligible for

  • Assist in the preparation of the order paperwork

  • Provide information on safety planning and available resources

  • Accompany you to file paperwork

  • Refer for legal representation

  • Work with you to make certain that any violations of the restraining order receive proper attention and action

Our TRO Advocate is available for walk-in information on Fridays 10 AM-2 PM at the Kauaʻi County Fifth Circuit Court – Self Help Center, located at 3970 Kaʻana Street, Lihuʻe, HI 96766. 

Have you been sexually assaulted?

You are not alone.

SEEK THEN SPEAK offers sexual assault survivors and support people a way to privately gather information and explore options for medical care, supportive services, and reporting to police (SEEK). If they choose, survivors can then begin the process of reporting to police by completing a detailed, self-guided interview (SPEAK).

YWCA is a proud member of Kauaʻi’s Sexual Assault Response Team (KSART), which provides survivors vital resources, support, and advocacy. This video from the Hawaiʻi Coalition Against Sexual Assault (HCASA) highlights the work of SARTs across the state of Hawaiʻi.